| MCC Legal Issues Module* |
| MCC Financial Management Module* |
| Convention and Exposition Registration |
| MCC Sales and Human Relations Module* |
| The Self Storage Family Business Program* |
Affiliated Associations Council (AAC)
|
MCC Operations Module*
|
| *These are Optional Events; separate fee required for each |
| Convention and Exposition Registration |
| Continental Breakfast and Networking |
Orientation for First-time Attendees and New SSA Members
This session will help make your first SSA meeting experience not only more enjoyable, but more
productive as well. You’ll learn to maneuver through all of the Convention program activities in a
timely, efficient manner, so you can plan your personal agenda for maximum effectiveness. Then,
you’ll find out how to put your SSA membership to work for you! Learn about new programs
created specifically for owners and operators, new publications, navigating the SSA website, and
much more. |
| Industry Updates |
Opening Session: Mark Russell
"Star-Spangled Satire: Comedy,
Music, Bribery and Conspiracy."
|
Keynote Session: Ed Mazria
"An Historic Opportunity for Self Storage:
Is Going Green Really THAT Important?"
|
Exposition and Lunch
|
Managers Certification Course Exam
(Separate application & fee required) |
Concurrent Sessions
- Auditing for Owners - Tom Litton
- How often should you conduct a facility audit?
- New technology, new loopholes
- Danger signals to watch for
- The most commonly used (and frequently undetected) embezzlement techniques
- Market Saturation: Marketing Your Way Out of It - Derek Naylor
- 3 forms of competition, and how to beat each of them
- How to make your prospects choose you…regardless of price
- How to out-smart and out-market the big operators with less than half the budget
- 14 stealth strategies for competitive owner/operators
- Auctions and Lien Sales - Carlos Kaslow and Scott Zucker
- Delinquencies - Keeping a bad situation from getting worse
- The Self Storage Lien Law - Your road map to successful collections
- 3 ways to avoid lien sales and potential liability
- 3 tips for dealing with customers in the Military
- Autos, boats and what you need to know before you sell
|
Roundtable Discussions
Just about every topic you can think of in self storage is addressed in small discussion groups, led by
knowledgeable facilitators. Table-hopping several times during the session offers you a chance to get
as much information as possible on a variety of topics. |
Opening Party: Welcome to Margaritaville!
We can't promise Jimmy Buffet, but we can promise lots of fun! Join your fellow "Parrotheads" for
an evening of food, libation, entertainment, and plenty of networking. All registered participants
should attend. |
| Convention and Exposition Registration |
| Continental Breakfast and Networking |
Hot Coffee and Hot Topics!
- Discussions for Small Operators (3 facilities or less)
- Discussions for Facility Managers
|
| Roundtable Discussions |
Canadian Affiliates
Roundtable Discussions geared to Canadian owner/operators. |
Foundation Forum: Phil Lempert
"Trend Watch: The Future of Your Business"
|
Exposition and Lunch
|
Concurrent Sessions
- Renovations of the Year - Denise Nunez
- Determining the need for a facelift
- Budget concerns
- Criteria for “winning” facilities
- Caring for your tenants during the renovation
- How does a renovation affect your fee structure?
- A Behind the Scenes Look at Self Storage Loan Underwriting: Get the Answers to the
Top 20 Questions Asked by Small and Mid-Size Operators - Mike Riva, Jim Davies, Joseph Maehler, Dan Nixon
- Understanding current loan options between a CMBS lender, and a local or regional bank.
Learn the best time to use each lender
- The impact of the credit crisis on the self storage market
- Understand why the same NOI nets you less loan proceeds today
- Actual case studies covering closed loans with both types of lenders
- Time Management for Facility Managers -
Brenda Scarborough and Carol Krendl
- Prioritizing your day, week, month
- Multi-tasking: Productive or Chaotic?
- Developing a strategy for dealing with interruptions
- How to balance all the hats you wear
|
SSA PAC Fundraising Reception
Support the public officials who support our industry. Attend this important reception Friday evening.
This fundraiser is the primary means of funding the SSA PAC. |
| Continental Breakfast |
Hot Coffee and Hot Topics
- Discussions on Legal Issues
- Discussions for Owners of 4 or More Facilities
|
Concurrent Sessions
- Niche Marketing: Finding New Customers - Angus Morrison
- Identifying and finding niche markets
- Marketing efforts: Are they different from your "standard" methods?
- Legal issues: Multi-lingual collateral, legal documents, renting to students (minors)
- Special challenges: Business tenants, elderly customers, women
- Taking a C Property to a B Property - A-American Self Storage
- Knowing when the time is right
- How extensive should the project be?
- Taking care of your tenants during the process
- How will your bottom line be affected?
|
Closing General Session: Panel of Storage Owners
“What Women Want:
The Impact of Women as
Self Storage Customers."
|
| Storage Facility Tours |
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