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Friday, July 21, 2017
You are here : About SSA  >  Code of Ethics
Self Storage Association Code of Ethics

These Principles of Ethics are aspirational goals of professional conduct for all Association Members. Each member of the Self Storage Association shall endeavor to:

  • Operate its self storage business within accepted principles of professional business conduct;
  • Engage in practices that promote the integrity of the Association and the self storage industry by adhering to a standard of excellence in customer service, promotion and marketing;
  • Monitor industry developments to assure the availability to the public of quality facilities, services and products;
  • Be an employer of choice for a highly diverse, best-in-class workforce, and act as an equal opportunity employer;
  • Promote the self storage industry through improvements in operations for the benefit of customers, vendors and the public;
  • Promote sound legislative proposals to improve the self storage industry;
  • Provide self storage facilities and services without regard to religion, race, color, national origin, sex, sexual orientation or disability;
  • Comply with all applicable federal, state, provincial and local laws, regulations and ordinances;
  • Provide a written agreement to all customers in the process of renting or leasing self storage space;
  • Comply with the bylaws of the Self Storage Association.

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