The SSA Board of Directors is comprised of duly-elected industry leaders from all of SSA's various constituencies including affiliated associations, member companies of all sizes as well as vendor firms.
Mr. Clisham has served on the Connecticut Self Storage Association’s (CTSSA) board of directors since 2004. He is the Immediate Past President of the CTSSA. Mr. Clisham has also served on the national Self Storage Association’s (SSA) board of directors since 2011. He is currently Treasurer of the SSA and Co-Chair of its Conference Committee.
Before entering the storage industry, Mr. Clisham worked in Chicago as Director of Network Deployment and Acquisition for a publicly traded telecommunications company. In addition, Mr. Clisham received a JD from The UCLA School of Law in 1993, and graduated cum laudewith a BSBA in Finance from Georgetown University in 1990.
Patrick Reilly is a partner and president of Urban Self Storage, Inc., ranked 25th among self storage operators nationally. Urban Self Storage is headquartered in Seattle, Washington. Reilly is the current president of the Washington Self Storage Association (WA-SSA) and chairman of the national SSA's Affiliated Associations Council. He has served in the different roles on the WA-SSA Board since its formation.
Reilly has been at Urban Self Storage, Inc. since 1991 and has experience in the development and operation of over 77 self storage facilities. As a partner at Urban Self Storage, he has been responsible for developing operating policies and procedures for over 15 years. His employee development and training programs have been successfully used by hundreds employees.
Reilly is a recognized expert many areas of self storage operations including marketing, facility audits, facility performance analysis, computer information systems, facility design and layout, self storage security systems, unit mix determination, customer service and sales, market feasibility studies, and management team development.
Formerly, Reilly was at Microsoft Corp. where he helped to develop software technologies that became the basis of merchant financial transaction processing. He attended Eastern Washington University - Computer Information Systems (CIS) and Seattle University - Business Administration.
John Barry has been in the self storage industry since 1997. He developed two facilities in Pennsylvania which he still owns and manages today. He is also a self storage broker with Investment Real Estate LLC located in York, PA. John is responsible for the daily operation of the self storage brokerage business for Investment Real Estate, including property sales, due diligence, financial analysis and feasibility studies for properties throughout the Northeast and Mid-Atlantic States. John has been on the board of the Pennsylvania Self Storage Association since 2008.
Previously, he was in the financial services industry for over nineteen years. For ten years, he was in the municipal bond business with what is now known as RBC Dain Rauscher. Clients ranged from municipal authorities, health care facilities, and revenue bond pools to general obligation issuers such as cities, counties, and school districts. As syndicate manager and bond trader, he advised investment bankers on the pricing, marketing, and risk management involved with each deal and traded those securities in the secondary market. He served as the manager of the firm's municipal
Within investment divisions of holding company affiliates with what is today, PNC Bank, John served as Managing Director of Investments. He was responsible for over $1 billion in assets under management, the associated investment strategies, and led a team of portfolio managers and brokers.
Barry is a graduate of James Madison University, Harrisonburg, VA with a Bachelorâ€™s degree in Finance and Real Estate.
Fax: (407) 578-0400
Marc M. Smith is President of Shader Brothers Corporation dba Personal Mini Storage, a self storage management, development and syndication company in Florida. He has an undergraduate business degree in real estate and finance from The University of Texas, a Master of Building Construction degree from The University of Florida and is a graduate of the Owner President Management Program at Harvard Business School.
A licensed real estate broker and building contractor, Marc has been involved in all facets of the self storage business for over eighteen years including, and not limited to: acquisitions, site selection, start-ups, construction management, design, systems analysis as well as overseeing management of thirty five (35) self storage locations. An active self storage investor, he is a past president of the Southeast Region of the Self Storage Association, and previously served as a national board member. Marc currently also serves on the Self Storage Association Foundation Board
of Governors and is active in Orlando philanthropic causes.
Fax: (248) 486-5727
Jon S. Hutto entered the self storage industry in 1997 as Developer/Operator of Country Storage LLC, a storage facility in Northville, Michigan and continues as Managing Member overseeing all aspects of the facility.
From an early age Mr. Hutto worked with his Father in Real Estate Construction and Rentals. Jon graduated in1994 from Michigan State University with a Bachelor of Science in Urban Planning, Specializing in Real Estate Development. As President/CEO of Hutto Investments, he is responsible for the day to day operations, planning, projections and site development of residential and mixed use developments.
Mr. Hutto is the current President of the Self Storage Association of Michigan, Member of the Governmental Affairs Committee and is a Founding Board Member of the Association. He has also served as President of East Bay Harbor Board of Directors - a 72 slip marina in Traverse City, MI.
8789 Auburn Folsom Rd.
Granite Bay, CA 95746
Terry Bagley has been involved in the self storage industry for 14 years in various capacities. Mr. Bagley currently is an Owner/Partner in Storage Galleria, which provides tenant appreciation, retention, loyalty and marketing programs to self storage owner/operators. Previously, Mr. Bagley was the President & CEO of Centershift, Inc., a innovative and leading rental management and point-of-sale software solution to the self storage industry. He held that position from 2005-2013. Prior to his position as President & CEO, he was the Sr. Vice President of Sales and Marketing for
Centershift. During his tenure at Centershift he worked with clients based in North America that included 2 of the 4 largest self storage REIT's, along with many large, medium and small privately-held self storage operators. He also set the strategy and led the successful acquisition of Hi-Tech Smart Systems RentPlus management software and customer base in 2011.
Mr. Bagley currently serves on the national (and international) Self Storage Association (SSA) board of directors since 2010, and is in his second term. His board assignments have included Chair of the Technology & Data committee and member of the Nominating, Ski Workshop and Vendor committees. He previously was on the Utah Self Storage Association (UTSSA) board of directors and during that time led the associations efforts to obtain limited licensing for tenant insurance with the Utah Department of Insurance and update Utah's lien laws with the Utah legislature. The Self Storage
Association (SSA) recognized Mr. Bagley's legislative efforts in Utah at the SSA Conference & Trade Show in Las Vegas in 2007.
Mr. Bagley also speaks at industry trade shows/conferences and he is a frequent editorial contributor to industry trade publications and magazines, including the SSA Globe, Inside Self-Storage, and Mini-Storage Messenger.
Bagley is currently the Co-Chair of the Utah Technology Council (UTC) Public Policy committee, a position that he has held since 2006. He is also on the Board of Directors of Yellowstone Hotel Systems, (dba OpenBook) a privately held software company focused on booking engine, website development and internet marketing. Previously he served on the Board of Centershift, Inc. (2005-2013), the Utah Self Storage Association Board of Directors (2007-2010). In 2012, Mr. Bagley was appointed to a two-year term on the Utah State Board of Education Nominating & Selection Committee by the
Governor of Utah.
Before entering the self storage industry, Mr. Bagley spent almost 20 years in the technology industry in various leadership positions in business development, sales and marketing and management for both private and publicly traded companies that included 3Com (acquired by Hewlett-Packard), US Robotics and Megahertz.
Mr. Bagley earned a bachelors degree in Accounting from Brigham Young University as well as an MBA from San Jose State University. He has also attended post graduate training courses in various business-related subjects, including executive education courses from The Wharton School of the University of Pennsylvania. He resides in Salt Lake City, Utah with his wife and family.
OpenTech Alliance, Inc.
2501 West Dunlap Ave.
Pheonix, AZ 85021
Robert A. Chiti is the President/CEO of OpenTech Alliance with 10 years experience in the Self Storage industry and 25 years experience in the technology industry. His company has consistently introduced innovative self service solutions to help self storage operators improve the performance of their businesses. Their INSOMNIAC Kiosks have processed over $100M in rental and payment transactions. They operate a call center and recently launched the INSOMINAC Online Rental/Payment Solution. OpenTech has been a member, supporter and sponsor of the Self Storage
Association as well as several state self storage associations since the company was founded.
He started the company in his garage in Scottsdale, Arizona and has grown it to over 100 employees with thousands of customers across the globe. During the past 10 years Robert has met with and learned from hundreds of self storage operators, self storage vendors and self storage consumers. His combination of experience, knowledge and willingness to disrupt the status quo gives him a unique perspective of the self storage industry.
He has served on the SSA Conference committee for several years and also serves as Board Member for the California Self Storage Association.
During his career he has contributed to the success and held leadership roles at several companies including; KMPG, CA Technologies, RedBrick Systems, GolfSwitch and others. He has an Applied Computer Science degree from Illinois State University.
Jim DiNardo has over 19 years of experience in the self-storage industry, having
served as a partner and Operations Manager for The Storage Depot until the company was sold to Extra Space Storage (EXR) of Salt Lake City, UT in February 2004. The Storage Depot was one of the largest operators of self-storage facilities in the Greater Boston Metropolitan Area, with five locations, and had been in business since 1983. As Operations Manager, Mr. DiNardo was involved in all aspects of the business and responsible for the overall performance of the staff and facilities.
Mr. DiNardo graduated from Bentley College with a Bachelor of Science in
Management in 1985. His involvement in trade associations includes: Self Storage
Association (SSA) Northeast Region Director/President and National Board Member from 1998-2003; co-founder of the Massachusetts Self Storage Association (MASSA), serving as President from 1998-2002, President Emeritus from 2003-2004, and Treasurer from 2005-2007; Ryder Boston Dealer Council Representative/President from 1992-1998.
In 2004, Mr. DiNardo announced the formation of J. DiNardo Consulting, a
consulting firm specializing in the self-storage industry. J. DiNardo Consulting performs self-storage feasibility and market studies, analyzes a wide range of facility operations, and performs general business consulting.
Mr. DiNardo also speaks at industry trade shows/conferences and he is a
frequent editorial contributor to industry trade publications and magazines, including state association newsletters, the SSA Globe, Mini-Storage Messenger, Self-Storage Now!, Inside Self-Storage, and The Self-Storage Telegram.
460 E. Swedesford Rd.
Wayne, PA 19087
Guy Middlebrooks has extensive operations and management experience in both the retail and self-storage industries. He currently serves as CubeSmart’s Vice President of 3rd Party Management and oversees and coordinates the management of more than 500 owned and managed self-storage facilities across the United States and in London.
Upon joining CubeSmart (formerly U-Store-It) in January of 2006, Guy served as Senior District Manager in the Atlanta, GA and Jacksonville, FL markets, where he built a strong management team and improved operating results of a large district. In December of 2008, he was promoted to Director of Operations in CubeSmart’s corporate office in Wayne, PA, where he had an integral role in the growth process of the company by establishing their internal National Sales Center, as well as overseeing the Training and Development, Facility Services, and Corporate Operations
Departments. Most recently, Guy has worked with CubeSmart’s Senior Management team to create a new WOW! Department, which is focused on promoting CubeSmart Values, employee recognition and customer service.
Prior to his career at CubeSmart, Middlebrooks enjoyed a successful 18-year management career in the retail supermarket industry.
National Self Storage Mgmt Inc.
PO Box 90540
Tucson, AZ 85752
Travis Morrow is the Vice President of National Self Storage Management Inc. He has nine years experience in the Self Storage industry overseeing daily operations of the management company including acquisition and disposition analysis. Travis served as the President of the Nevada Self Storage Association for three years, and is the current Legislative Committee Chair for Nevada. He also served as the Director of the Arizona Self Storage Associaion and is currently the President of AZ SSA.
A+ Mini Storage
12200 SW 117th Ave.
Miami, FL 33186
Michael Nunez is currently the Managing Member of A+ Mini Storage with twenty eight years of experience in the self storage industry.
Brenda Scarborough is head of Business Development for the southeast regional office of the Santa Monica- based, William Warren Group, Inc. As head of Business Development, Scarborough proactively and systematically pursues new self storage acquisition, development, and management opportunities in the southeastern markets. Additionally, Scarborough supports the SE Regional VP of Operations in overseeing the performance of WWG’s existing SE portfolio.
Prior to joining the William Warren Group, Brenda Scarborough served as the President and founder of Accountable Management & Realty, Inc.: a Florida based firm specializing in full service management, consultation, and training in the self storage industry. With over 27 years of experience, Scarborough has established herself as an industry leader known for her forward thinking, relational marketing strategies, and integrated training programs.
Scarborough is a long standing member of both the Self Storage Association and Florida Self Storage Association. She has served on several SSA committees, and is currently Chair of the Membership Committee. Scarborough has taken her training program to the public by becoming one of the Manager Certification Course instructors, and is frequently invited to share her knowledge by speaking at the National SSA conventions.
Mike Scanlon has more than forty years of executive experience in politics, government and corporations, with 22 years in the not-for-profit sector. Currently he serves as president and chief executive officer of the Self Storage Association (SSA) in Alexandria, Virginia. The Association represents the $20+ billion (annual revenues) self storage industry that has grown to some 46,500 primary facilities across the nation in the last 36 years.
Since taking the helm, he has re-invented the SSA from its brand identification to its vision and mission statement to each of its program and service offerings. He created the SSA Foundation, a fully tax-exempt IRS chartered 501-c-(3) not-for profit charitable and educational organization that oversees the publication of the SSA Globe magazine, SSA's educational programs, administration of the industry's "Code of Ethics," nominations to the Self Storage "Hall of Fame," and student scholarships. Also, he formed a new for-profit subsidiary, SSA Enterprises LLC, to house the
Association's non-dues income-producing programs. Also, he organized the industry's new federal Political Action Committee (PAC).
As publisher, he took the Association's modest newsletter and turned it into the SSA Globe magazine, now the largest paid-circulation magazine in the industry with an audited monthly circulation of more than 15,000. He developed several new vendor sponsorship categories that have raised millions in new non-dues revenue for the SSA. He created and developed the SSA's National Facilities Database of each and every self storage facility operating in the U.S. He brought the SSA and state associations together in the Affiliated Associations Council (AAC) to information share best practices
for the betterment of the industry. He has provided direction and leadership to SSA's publication program, launching eighteen new books, manuals and research reports.
During his tenure, SSA membership has grown from 2,300 to some 6,000 direct and indirect member companies and the Association's annual budget has more than doubled.
Prior to his current position, Scanlon served in the as associate executive director of the 400,000-member American Bar Association (ABA) and as senior manager in charge of its 185-person Communications Group (with its $24 million budget) that produces the ABA Journal, 17 other magazines and 34 separate newsletters. His prior association experience includes an eight-year stint as executive vice president and chief executive officer of the Petroleum Marketing Education Foundation (PMEF), the oil industry's executive education arm, and five years as vice president for policy (and as
chief lobbyist) for the Petroleum Marketers Association of America (PMAA) representing 10,000 small business petroleum distributors and convenience store owners.
Scanlon has also served in the private sector as president of The Collins Companies, a professional sports franchise ownership and management investment group, and as senior vice president for marketing and communications for Metrocall, Inc. (now USA Mobility, Inc.), the nation's largest wireless data and messaging company. Earlier in his career he served as manager of government affairs for Arcata National Corporation, a forest products, printing, publishing and consumer products conglomerate.
Scanlon was involved in government and politics at the national and local levels. He was a consultant to The White House - Office of Political Affairs, under President Ronald W. Reagan, during the 1982 mid-term U.S. Senatorial & Congressional elections. Also, he served at The White House - Office of Public Liaison, under President Gerald R. Ford, as a director of White House Conferences. During the Nixon Administration he served as special assistant to the Administrator of the U.S. Environmental Protection Agency (EPA); as bureau chief for state & local government programs for
the Federal Energy Office - Executive Office of the President, during the 1973-74 oil embargo period. Prior to federal government service he was director of communications for The City of Cleveland, Ohio (his hometown). And he was a political aide to two U.S. Senators, Robert Taft, Jr. of Ohio and Robert J. Dole of Kansas.
Scanlon is a graduate of John Carroll University, in University Heights, Ohio with a degree in Communication. He is a member of the Building Owners & Managers Association (BOMA), National Association of Real Estate Investment Trusts (NAREIT), the Institute of Real Estate Management (IREM), and the Urban Land Institute (ULI).
He is the Self Storage Association's (SSA) general counsel and a recognized authority on the law of self storage operations. Kaslow has over 20 years experience in the self storage industry. He is a California attorney, publisher/editor of SSA's Self Storage Legal Review, and a founding partner of the Self Storage Legal Network. In addition to authoring self storage lien manuals for several states, Kaslow is co-author of The Best [Questions and Answers] of the Self Storage Legal Network, recently published by SSA, as well as SSA's Rental Agreement Handbook, the
industry's authoritative source of information on drafting self-storage rental agreements.