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Thursday, June 13, 2024
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©2024 by the Self Storage Association (SSA). SSA and SSA Magazine are trademarks of the Self Storage Association, Inc. Opinions expressed by authors and other contributors do not necessarily reflect those of the SSA, publisher or editors, nor do they represent the policy or positions of the SSA. Information contained within articles should not be construed as the primary basis for legal or investment decisions.


How To Streamline Your Self Storage Business: 7 Effective Ways

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How To Streamline Your Self Storage Business: 7 Effective Ways

How To Streamline Your Self Storage Business: 7 Effective Ways

The self storage industry has experienced steady growth over the past decade, with an average annual growth rate of 3.5% from 2016 to 2021. However, the projected growth rate for the self storage industry is around 7.53% between 2022 and 2027. Enhancing your competitiveness in this fast-growing market is important to stay on top of trends. We’ve devised seven ways to streamline your self storage business and improve your agility, productivity, and profits.

With over 50,000 self storage facilities in the United States, it’s no secret that storage is a competitive business. If you’re looking to start your own facility, or want to run more efficiently, here are 7 ways to make things smoother.


Use online management software

Self storage management software can streamline several aspects of your self storage business, from tenant management to payment processing. It can also help you keep track of inventory and automate routine tasks. Many modern storage facilities use cutting-edge self storage management systems to reduce the workforce’s burden and increase operational efficiency.


Install automated access control systems

You can use reliable online management software to automate tenant move-in and move-out processes. The software allows tenants to complete the process independently and reduces staff involvement. Enhance security by installing electronic keypads or smartphone apps for tenant access. It can reduce the need for staff to be physically present at the facility, saving time and money.


Implement remote monitoring solutions

The national average occupancy rate for self storage facilities in the United States is around 90%. The high demand requires you to upgrade your storage facility to cater to tenants’ requirements. Remote monitoring systems can improve your facility operations. They alert you to temperature, humidity, or security changes, allowing you to take action before any damage occurs.


Utilize mobile apps

Offering a mobile app for tenants can streamline their ability to manage their accounts, access their units, and make payments. It also facilitates prompt customer and business communication and increases customer satisfaction.


Implement digital marketing strategies

Use social media, SEO (Search Engine Optimization), and online advertising to attract potential customers and retain existing tenants. This can save time and money on traditional marketing methods. The right self storage marketing strategy can open doors for extensive growth.


Offer self-service kiosks

Self-service kiosks can streamline the rental agreement and payment process for self storage facilities and customers. They reduce the need for staff to be involved in every transaction. Instead, customers can manage their storage units autonomously.


Use cloud storage

Cloud storage is a game changer for a self storage business. Storing data in the cloud can help you streamline your business operations by allowing you to access and share data from anywhere at any time.


In conclusion, technology has played a significant role in streamlining operations for the self storage industry, with several tools and techniques available to help self storage businesses run more efficiently. Online management software, automated access control systems, remote monitoring solutions, and self-service kiosks are just a few examples of how you can utilize technology to streamline processes and reduce the need for staff involvement.









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