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Monday, September 24, 2018
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Archive by author: John DunlapReturn

John Dunlap currently is the founder and president of Decidedly Dunlap Public Relations, a self storage-oriented organization that produces press releases, website copy and blogs. John is formerly the editor of SSA Globe magazine and is a photo artist who has regular art gallery shows. He a graduate of the University of North Carolina at Chapel Hill and lives in Concord, NC, with his wife Lee and twins Katie and Jake.



The Technology of Customer Service

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The Technology of Customer Service
In the early days of self storage, prior to the industry’s understanding the need for savvy marketing and better business plans, providing top-notch customer service was rarely part of the plan. Rent the unit and let the customer take care of the move in.
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| Categories: Marketing, Operations | Tags: Customer Service, Marketing, Technology, Operations | View Count: (1930)
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