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SSA Blog

©2024 by the Self Storage Association (SSA). SSA and SSA Magazine are trademarks of the Self Storage Association, Inc. Opinions expressed by authors and other contributors do not necessarily reflect those of the SSA, publisher or editors, nor do they represent the policy or positions of the SSA. Information contained within articles should not be construed as the primary basis for legal or investment decisions.

What Uber Can Teach Us About Self Storage

Jana Haecherl posted on 10/31/2018 9:34:00 AM

Uber should be an inspiration to self storage owners. Okay, so maybe “Uber” and “self storage” aren’t words you see together very often, but they should be. In fact, storage owners could learn a lot from the small startup that revolutionized transit.

| Categories: Marketing, Operations | View Count: (3555)

SBAR— Better Communication; Better Solutions

Mark Poole posted on 10/23/2018 2:22:00 PM

“Our moving cart is missing.” Thanks – Manager This is an actual email I received a few years ago, passing on the message, taking no action, and handing me the problem. The manager of our multi-million-dollar storage facility believed this email was the solution to the problem they faced.

| Categories: Operations | View Count: (3499)

Consolidation in the Self Storage Industry

Don Clauson posted on 10/8/2018 1:28:00 PM

The recent SSA Fall Conference and Trade Show was another event well done as evidenced by the record-setting attendance. My team and I enjoy attending these events not only because of the engaging educational sessions but because they allow an opportunity to network with our peers and friends from all of the country.

| Categories: Operations | View Count: (4094)

The Marketing Metric You Can Trust

Chris Baird posted on 10/4/2018 8:31:00 AM

How do you know if your marketing efforts are paying off? The common thought is to look at traffic. Let me provide a metric that will prove to be more valuable to watch and explain the reasoning behind it.

| Categories: Marketing | View Count: (3070)

How To Transform Old Content On Your Self Storage Website

Ian Lopuch posted on 7/31/2018 12:34:00 PM

The self storage industry is focused on the long-term. Customers often store their belongings in self storage for extended periods of time. Committed on-site managers not only work at our facilities for an extended tenure, but often make such facilities their home (via the on-site manager’s apartment).

| Categories: Marketing | View Count: (2494)

How to Market Your Self Storage Facility to Millennials

Stephanie Pelski posted on 7/17/2018 10:00:00 AM

The key to successful marketing in any industry is knowing your audience. For those within self storage, this means marketing to the Millennial Generation.

| Categories: Marketing | View Count: (3130)

Optimize Your Credit Card Processing Like a Pro

Don Clauson posted on 7/9/2018 10:17:00 AM

There are a few essentials to doing business in the modern economy and credit card processing is one of them. Portfolios of all sizes should review this expense regularly.

| Categories: Operations | View Count: (3697)

I Had to Pay My Bail Bondsman

Carlos Kaslow posted on 7/9/2018 9:56:00 AM

Self storage tenants have many reasons for not paying their rent and storage operators are often sympathetic to their circumstances.

| Categories: Legal | View Count: (1884)

The Characteristics of a Good Store Manager

Derek Hines posted on 6/12/2018 9:58:00 AM

It cannot be understated how valuable a good manager is to the success of a self-storage facility. It can literally be the difference between that business surviving or not. If you’ve been in the storage business for a while, you know that employees can run the gambit between highly effective and not effective.

| Categories: Operations | View Count: (5136)

Is Your Online Presence Getting You Rentals? The Digital Space Simplified

Melissa Stiles posted on 6/11/2018 10:18:00 PM

With over 200 million Google searches for storage per year, how your storage facility shows up online is now more important than ever. Customers need to be able to find your storage facility in their search and land on an attractive, effective website.

| Categories: Marketing, Operations | View Count: (2649)

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About SSA

The Self Storage Association (SSA) is a not-for-profit tax-exempt organization formed in 1975 under Section 501-c-6 of the Internal Revenue Code. For over 40 years, the Association has served as the official trade organization and voice of the U.S. and international self storage industry.