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Tuesday, July 23, 2019
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SSA Blog

©2019 by the Self Storage Association (SSA). SSA and SSA Magazine are trademarks of the Self Storage Association, Inc. Opinions expressed by authors and other contributors do not necessarily reflect those of the SSA, publisher or editors, nor do they represent the policy or positions of the SSA. Information contained within articles should not be construed as the primary basis for legal or investment decisions.

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Your Late Fees May Not Be The Only Fees That Your State Regulates: Understanding Bank Charges Under State Law
A lot of attention has been generated recently regarding what “late fees” may be charged by self storage operators to their tenants based on state law requirements.
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| Categories: Legal, Legislative / Regulatory | View Count: (6047)
29

Is That Your Best Effort?

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Is That Your Best Effort?
Contracts of all varieties place an obligation on one or both parties to use their “best effort” or “commercially reasonable efforts” or some variation on the efforts theme to accomplish the goals of the contract.
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| Categories: Legal, Legislative / Regulatory | View Count: (1690)
Why Charity is an Essential Part of Our Company’s Culture
Now that Christmas is behind us and the year has almost come to an end, it seems appropriate to highlight why charity should be an essential part of a company’s culture. Charity hasn’t always been central to our corporate identity at SPMI, but our team has upped the giving anty every year since we started.
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| Categories: Operations | View Count: (3541)
Turning Leads Into Leases With a Connected Experience
When is the last time you ventured into a store or restaurant without looking at their website, pictures and reviews first? Chances are you probably viewed the place online first and then made a decision about visiting the business.
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| Categories: Marketing, Operations | View Count: (2372)
12

Does Your Storage Website Need a Blog?

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Does Your Storage Website Need a Blog?
When I was brought on at West Coast about a year and a half ago, one of the goals we had as a business was to grow our website’s organic traffic (visitors to the site from search engines such as Google). To do that, we decided to take a multi-pronged approach.
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| Categories: Marketing | View Count: (1872)
Niche Marketing: Creative, Specialty Units Rake in Self Storage Business
Just like virtual reality headsets, subscription boxes, fashionable beards, and fidget spinners, specialty storage facilities were a hot commodity in 2017.
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| Categories: Marketing, Operations | View Count: (3722)
Storage Operators Need To Prepare for New Florida Real Estate Tax
The Florida real estate sales tax is going down, and storage operators will have some work to do before it goes into effect on January 1, 2018.
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| Categories: Operations | View Count: (2662)
Hurricane Harvey Brings Perspective to This Thanksgiving Holiday
As we enter the Thanksgiving season, I find myself reflecting on everything I have to be thankful for, and something struck me this year differently than in previous years. This has been another great year, but it has not been without hardships to overcome.
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| Categories: Operations | View Count: (1761)
Customer Segmentation and Personalization: Self Storage Style
Marketing one’s self storage facility (or portfolio of self storage facilities) is incredibly fun. Each and every customer who walks through the door (or the virtual door of your website) is facing a unique life experience, oftentimes involving great transition and change.
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| Categories: Marketing, Operations | View Count: (2848)
11

A Transforming Experience

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A Transforming Experience
This past June I was fortunate enough to have three great weeks in Africa. We spent the first 10 days seeing amazing animals in the wild from giraffe, elephants, lions, water buffalo, wart hogs, more stunningly beautiful birds than you can imagine, and so many other gorgeous creatures.
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| Categories: | View Count: (1640)
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